Privacy Policy

Our Commitment:

At Star Flights we are committed to protecting your personal information provided by you while booking a flight from our website. We assure you that the personal information provided by you is used solely for the purposes for which you give it to us and for related, internal management purposes.

We do not give information about you to other agencies, organisations or anyone else unless one of the following applies:

Any information that is no longer needed will be destroyed.

Airlines

As part of our booking procedures we will provide your name, telephone number, email address, credit card information (and other relevant information such as your mailing address, frequent traveller numbers, seating preferences, and so on) for each booking made to the relevant airline. The airlines require this information for the booking and may use it if they need to contact you about the booking. Your credit card details are only used to pay for a booking, and are securely stored. They are not used for any other purpose. Although we offer flights from reputable airlines, we have not placed specific limitations on these suppliers from using or disclosing your information without your permission. Therefore, we encourage you to review the privacy policies of any airlines whose flights you purchase on our site.

Cookies

For statistical purposes we may record certain details such as the server address, pages accessed, time spent, date and type of browser used when you visit our website. This information is used in an anonymous form and as such cannot identify you individually.
We use Cookies to identify your browser so that next time you visit our website we remember your log in details. A cookie is a small file which remains on your computer and contains information enabling our website to recognise your browser. Cookies in and of themselves do not personally identify you, only your computer. If you do not wish to use cookies, you can adjust the settings on your browser to reject cookies or notify you when they are being used.

Security of Personal Information

At Star Flights you can be assured that your credit card information is transmitted over secure lines using 128 bit SSL (Secure Socket Layer) certificate to encrypt data leaving our website. SSL is a protocol that provides communications privacy, authentication and message integrity and prevents eavesdropping, tampering or message forgery by encrypting data.

Complaints Resolution

If at any time you have any concerns or complaints in relation to privacy or the operation of the Website, please email us on info@starflights.com.au so that we can resolve it.

Further Information on Privacy

Our privacy policies comply with the National Privacy Principles set out in the Federal privacy Act 1988 (and its amended versions thereafter).

Further information may be obtained on privacy issues in Australia by visiting Australian Federal Privacy Commissioner’s website.

testimonials

  • "Special thanks to Donna whom provide quick response when replied my email & set up the best deal ever. I will bring my friends to buy more tickets from you. Please look after t

    Carindra UNTORO

  • "Star flight is the cheapest flight to the Philippines. Arlene is very helpful and made my booking easy.

    Den Morales

  • "You will be the one I will chase up when I go away again. All our plans fell into place beautifully. Thank you so much.

    Jo: GROVEDALE, VIC

  • "I believe you are the best person to write to regarding the experience we had with your company. We appreciate for all the efforts you and your team put in for our holiday to Ameri

    PETER: KINGSGROVE, NSW

  • "Thanks for booking my business trip to Singapore and Thailand. The hotels booked were fantastic and were close to the event centre. The Airport pickups were good, clean and efficie

    John: Surry Hills, NSW

  • "We are back from our holiday to Fiji and we would like to thank you for your greatest efforts. Your recommendation was great and so were the hotels and food. We will come past some

    Patricia: Brunswick, VIC

  • "Star Flights has proven that not only can it offer quality service but you are very competitive in the market place regarding pricing. Gone are the days where you have to go into a

    Frosso: Clayton, VIC

  • "Prompt response, competitive pricing, customer focused. I would come back for all these reasons time and again when travelling and I would highly recommend this website for booking

    Helen: Ringwood,VIC

  • "Donna Nakar of Star Flights has been a pleasure to deal with. She was very proactive and took care of all our travel booking needs. Excellent customer service!

    Andy C Personal

  • "The best company I have used to book all my travels. Ajit and the Team is very efficient, prompt, helpful and also prove to have better recommendations to make the holiday/ travel

    Roby M: Craigieburn, VIC

  • "Arlene Lee of Starflights was the best travel consultant, very helpful, friendly & prompt. Ive started recommending Starflights to my friends, and will do so to everyone I know. Th

    Jesusa Loring: Endeavour Hills VIC

  • "I just want to say a big thankyou to Arlene and the staff for being so professional and patient. Will be definitely using their services in the future.

    Grace Marino: Keilor, Vic

  • "Ajit and team are great to deal with. With very short notice my flight options were given to me quickly. Then when chosen by me the price was on first offer highly competitive. Oth

    Phil Mizzi: South Morang, VIC

For a tailored travel solution
1300 728 759

Level 1, 445 Keilor Rd, Niddrie.
VIC. 3042

ABN: 24 152 320 799   |   ATAS ACCREDITATION NUMBER: A13834

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